Privacy Policy

Privacy Policy

Privacy Policy of Best-Bedding.com


Last updated: 01-01-2022

At Best-Bedding.com, we take your privacy very seriously. This privacy policy explains which personal data we collect when you visit our website or place an order, why we collect this information, and how we process it. We recommend having this document reviewed by a legal professional before final publication.

1. What personal information do we collect?

Best-Bedding.com only collects the personal information needed to operate our website, process orders and provide a high-quality customer experience. This may include:

Information you provide directly

  • First and last name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment details (we do not store full credit card information)
  • Account details when you create a customer account

Information collected automatically

  • IP address
  • Device and browser information
  • Click behaviour, pages viewed and site interactions
  • Cookies and tracking technologies (see cookie policy)

Information from third parties

  • Payment providers (e.g., iDEAL, Klarna, PayPal)
  • Shipping and delivery partners
  • Social media platforms if you log in or contact us via those channels

We collect only the data required for the proper functioning of our online shop.

2. Why do we collect personal information?

We use your personal data for the following purposes:

To process your order

  • Registering and managing your order
  • Processing your payment
  • Shipping your order and providing delivery updates

To provide customer service

  • Responding to questions by email, phone or chat
  • Resolving issues and offering support

To improve our website

  • Analysing visitor behaviour
  • Optimising website usability and performance

For marketing purposes (only with consent)

  • Sending newsletters
  • Showing personalised promotions
  • Remarketing through advertising platforms

To comply with legal obligations

  • Tax and administrative requirements
  • Fraud prevention and security checks

We never use your data for purposes other than those described above without your consent.

3. How do we collect personal information?

We collect personal data in several ways:

Information you provide

  • When creating a customer account
  • When placing an order
  • When signing up for our newsletter
  • When contacting our customer service

Information collected automatically

  • Through cookies and similar technologies
  • Via server logs
  • Through analytics tools such as Google Analytics (if used)

Information received from third parties

  • Payment providers for transaction confirmation
  • Shipping partners for delivery
  • Marketing partners (with your consent)

4. How is the collected information used, and who has access to it?

Use of your personal data

We use your data for:

  • Order fulfilment
  • Payment processing
  • Shipping and logistics
  • Customer support
  • Website improvement
  • Marketing (when consent is provided)

Access within our company

Only authorised staff at Best-Bedding.com have access to your data, including:

  • Customer service
  • Logistics and fulfilment
  • Administration and accounting
  • IT and system security

All employees are bound by confidentiality agreements.

Sharing with third parties (only when necessary)

We share data only with trusted partners, such as:

  • Payment processors
  • Shipping companies
  • IT and hosting providers
  • Marketing partners (with consent)
  • Legal and administrative service providers

All partners operate under GDPR-compliant data processing agreements.

We never sell your personal data

Your information is never sold, rented or traded to third parties.

5. Data retention

We store your data only as long as necessary:

  • Account and order information: up to 7 years (legal requirement)
  • Marketing data: until you unsubscribe
  • Cookies: according to our cookie policy

6. Your rights

Under GDPR, you always have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion (“right to be forgotten”)
  • Restrict processing
  • Object to processing or marketing
  • Data portability

You can submit requests through our customer service.

7. How do we protect your personal information?

We take appropriate technical and organisational measures to protect your data, such as:

  • SSL encryption (HTTPS)
  • Secure servers
  • Strict access controls
  • Regular security updates and monitoring

8. Contact information

If you have any questions about this privacy policy or how we handle your data, please contact us:

Best-Bedding.com
Moordrecht, The Netherlands
Email: [insert]
Phone: [insert]
Chamber of Commerce (KvK): [insert]

9. Changes to this privacy policy

Best-Bedding.com reserves the right to update this privacy policy at any time. The most recent version will always be available on our website.